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Ending Homelessness in Toronto

Ending Homelessness in Toronto

Homelessness is a complex problem that demands a response from governments, service providers, service recipients and the community at large. Fred Victor’s commitment to ending homelessness is illustrated through our leadership in the ZeroTO collective impact initiative.

We also strive to support each and every person that is on a journey out of homelessness. Whether it is providing safe and affordable housing units, addressing issues around mental health and addiction, or connecting individuals and families to other support services, we are there to provide tangible solutions that lead to positive outcomes.

This is the impact we have on a day-to-day basis in the fight to end homelessness in Toronto:

Covid Response

At the outset of the pandemic, we focused our efforts on priority programs and services, while anticipating and preparing for an increased need and the resources required to keep our staff and service users safe.

  • $25,000 in grocery gift cards were distributed and $25,000 in good food boxes were delivered
  • 13,000 virtual mental health & addictions client visits – a 100% increase over pre-covid numbers
  • 5,000 winter care kits were distributed to the community
  • 200 phones distributed to clients so they could access virtual care
  • 5 months of premium pay for frontline workers providing direct client support
  • 400% increase in personal protective equipment and cleaning budget
  • 200% in October 2020, the number of meals served out of Fred Victor’s moss park and regent park sites was 200% higher than in February 2020

Impact on Homelessness

In Toronto, there are over 10,000 people who are homeless on any given night. A number that has practically doubled in the last few years. Over 318,000 households are on the waitlist for affordable housing, underscoring the widespread lack of housing stability.

  • 40,000 visits to the Women’s Drop-In program with 4,000 referrals made
  • 15,947 people supported at the 24-hour Emergency Respite centre with 3,766 referrals made
  • 500+ people experiencing homelessness were supported at the Bethlehem United shelter including 25 pets – with 47 people housed
  • 382 women stayed at the Women’s Hostel with 26 residents housed
  • 300 units of shelter for people experiencing homelessness at the Edward Village Hotel
  • 35 residents at Mary Sheffield house – a transitional shelter for senior women – with 57 women moving on from the program
  • 24 women residing in the Women’s Transition To Housing Program

Impact on Health

Fred Victor’s Health Services continued to operate through the entirety of the pandemic. We prioritized our most vulnerable clients for direct service, and enforced physical distancing, screening, and all PPE protocols.

  • 187,179 meals served – plus 55,878 meals at 40 Oak St.
  • 176,773 information and referral contacts at the 145 Queen St. E. Drop-In Program
  • 36,574 visits to our Safe Consumption Service with 557 overdoses reversed and an additional 106 overdoses reversed outdoors
  • 1,154 people received Mental Health Case Management support
  • 1,020 clients diverted out of the criminal justice system to mental health and support services in the community
  • 116 seniors supported to maintain their wellness and housing through the STOP Outreach Program
  • 65 youth experiencing their first episode of psychosis received Case Management support

Impact on Income

Our Employment & Training Services team found creative ways to build engagement with participants online. They also incorporated digital skill-building, and a virtual Code of Conduct to ensure a positive learning environment for all.

  • 2,820 attendees in our Employment and Training Services virtual sessions
  • 330+ new clients registered with Employment and Training Services
  • 103 clients found jobs or started formal education in their chosen sector after accessing Employment and Training Services
  • 71 people got on-the-job training as Peer Outreach workers on the Keep Cool Team
  • 60 clients received training and certification toward opportunities in community and social services
  • 50 unique workshops and training sessions were delivered virtually
  • 24 women completed the Women’s Bakery program – with graduates going on to secure jobs, pursue further formal education and self-employment

Impact on Housing

  • 15,831 contacts via phone, virtual care, text, email with Housing Access & Support Services clients
  • 450+ residents in Fred Victor’s Permanent Housing
  • 95% of Housing Access & Support Services clients retained their accommodation over the last 24 months
  • 137 clients have secured permanent housing through our Housing Access & Support Services
  • 75% of residents in the Transitional Hosuing Program at 145 Queen St. East moved on to permanent housing
  • 41 individuals in the Transitional Housing Program at 145 Queen St. East
  • 35 kids in Steps To Success at 20 Palace St. Housing –for in-person and virtual programming

A man is happy and proud to have a place to call home. Your donations help people who are homeless.

Anthony’s Story

It wasn’t long after Anthony lost his job that he found himself without a roof over his head. At a Fred Victor-run respite shelter, Anthony met housing worker Jobin Francis. With Jobin’s assistance, he moved into a single, furnished basement room within a few months. Anthony remarked that it felt like a huge weight was off his chest when he signed the year-long lease for his room. With a stable home base, he was able to begin looking for work again.

Alma’s Story

After leaving her abusive husband, Alma needed a job where she could make a living wage and still be available to care for her children in the evenings. She joined our Women’s Bakery program, and received the training and experience to secure a full-time job with Fred Victor’s Friends Catering team. Alma says, “The Women’s Bakery program helped me prove to myself and prove to my kids that we can stand on our own two feet and do everything for ourselves. It showed me that we are going to be alright."

Sarah's Story

Sarah’s battle with pain led to years of addiction and a rough life on the streets. The need to safely manage her substance use brought her to Fred Victor’s Safe Consumption Site. With the support of the caring staff, she is optimistic that she can turn her life around.

Dominique's Story

Dominique had been fighting with her mother for years. After a devastating confrontation, she had to leave home. All she had was her dog Lila. Together, they entered Fred Victor’s pet-friendly shelter to begin the long search for a place of their own.
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