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Shelters

Shelters

Our shelters are more than just a place to sleep – they offer necessities such as laundry facilities and hygiene supplies to all who come through their doors. They also provide support related to health care, information and referral, housing access and advocacy.

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Each year, thousands of people find emergency shelter and support at Fred Victor.

Bethlehem United Shelter

Bethlehem United Shelter, a 70-bed wheelchair-accessible facility located near Caledonia Road and Lawrence Avenue, is open to all genders, singles, and couples. This shelter, a joint project between Fred Victor, Bethlehem United Church (Apostolic), and the City of Toronto, provides a safe and inclusive environment for those in need.

At Bethlehem United Shelter, residents work closely with case managers to develop personalized action plans, assisting them in accessing healthcare, housing, employment, and income supports. The shelter is also unique in Toronto as the only long-term facility that allows pets, helping to eliminate a significant barrier for those who might otherwise choose to remain on the streets to stay with their animals.

The shelter offers on-site case management, housing support services, accessible washrooms, and additional supports through partnerships with organizations like TNG, Unison Health Supports, The Works, and veterinary services. The Housing Help within Shelters program is also available, including follow-up support for clients who have been housed.

Bethlehem United Shelter serves homeless adults aged 18 and older, including singles, couples, and LGBTQ2+ couples, and is pet-friendly, accommodating up to 10 pets on-site; services can be accessed through self-referrals by calling 416-644-1743, central intake, walk-ins (if a bed is available), or referrals from community, internal, and external agencies.

Edward Hotel Emergency Shelter

In partnership with the City of Toronto, the Edward Village Hotel Shelter provides accommodation and support for up to 300 people facing homelessness. This shelter welcomes adults aged 18 and older, including women, men, couples, and LGBTQ2+ couples, who encounter various barriers such as mental health challenges, substance use, social isolation, immigration status complications, unemployment or underemployment, and past interactions with the criminal justice system. The shelter honours the cultural, ethnic, and racial diversity of its clients, ensuring an inclusive and respectful environment for all.

The Edward Hotel Emergency Shelter is known for its comprehensive support services tailored to the unique needs of its clients. It offers enhanced case management, on-site housing services, mental health and addictions counselling, trauma-informed care, and harm reduction interventions. A dedicated team of staff, community partners, and peers provides these services, ensuring clients have access to primary health care and referrals. The shelter emphasizes continuous one-on-one check-ins to offer personalized and consistent care.

The program provides dignified, self-contained shelter units with private bathroom facilities, with maintenance and daily housekeeping services delivered by hotel partners. On-site services and supports are seamlessly integrated into the hotel program, allowing residents easy access to the resources they need.

The shelter’s primary goal is to assist clients in securing permanent, safe, and affordable housing while connecting them with necessary services within their chosen community, fostering long-term stability and independence.

Edward Hotel Emergency Shelter serves homeless adults aged 18 and older, including singles, couples, and LGBTQ2+ couples, with services accessible through central intake, walk-ins, self-referrals, and referrals from community partners.

Emergency Respite

The 24/7 Respite Drop-in provides a low-barrier refuge for vulnerable individuals, including men, women, and couples, who may not access conventional shelter services. This service offers a safe place to rest, enjoy a meal, and receive service referrals, while also helping clients begin the process of finding and securing housing. Staff are available around the clock, providing enhanced case management and housing support, along with connections or referrals to appropriate community services.

The respite centre fosters positive relationships within the community by engaging with local residents, businesses, and social service organizations. It serves people from diverse racial, cultural, and ethnic backgrounds, many of whom face barriers such as mental health challenges, substance use, social isolation, immigration issues, unemployment, and past involvement with the criminal justice system. The centre is also pet-friendly.

Fatima House

Fatima House is an accessible, pet-friendly shelter that serves as a temporary home for up to 50 women. It provides a safe and supportive environment where residents can access meals, counselling, healthcare services, and housing support. The skilled staff work closely with women to help them transition to permanent, affordable housing, using non-judgmental, trauma-informed care and harm reduction approaches.

Funded by municipal and provincial sources and managed by Fred Victor, Fatima House operates as part of the Women’s Hostel program, offering enhanced case management and support tailored to marginalized women in the community. In addition to immediate services, Fatima House provides Housing Help within Shelters, ensuring that once clients are housed, they receive follow-up support for up to one year to promote long-term stability and independence.

For addresses and contact info, please visit Locations.

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