Fred Victor offers a number of support and outreach services to enable people with severe mental health challenges to live dignified and fulfilled lives. Our staff works in a client-directed partnership to build relationships founded on trust, mutual respect and collaboration.
Fred Victor community support workers assist and embolden people in mental health recovery.
Community Support Services
Community Support Services are available for anyone over the age of 16 who is having difficulty managing day-to-day living as a result of severe and persistent mental health illnesses or issues. Long-term community support is available in several languages and includes assisting with:
- meeting basic needs, such as accessing food, housing, clothing and healthcare
- managing and learning from crises
- teaching skills
- connecting to other resources and services
Services available in English, Tamil, Somali and several other languages. For Community Support Services and HOP, the referral process is centralized. Complete an application online or download a printable form from The Access Point here. Contact a Fred Victor Intake Worker for clarification or help with this process.
St. Jamestown Outreach Program (STOP)
St. James Town Outreach Program (STOP) offers outreach, assessment, and short-term intensive case management for seniors aged 55+ living in Toronto Community Housing (TCHC) buildings in the St. James Town, Moss Park, and Regent Park areas. This program is specifically designed for seniors with complex mental and physical health needs, who may also be socially isolated and at risk of losing their housing.
Program Services:
- One-on-One Intensive Support: STOP provides personalized, community-based support to help seniors manage their health and housing needs.
- Referrals and Service Coordination: The program connects clients to essential services in their community, reducing barriers to care and ensuring access to primary healthcare.
- Crisis Intervention: STOP works to reduce the risk of unnecessary hospital visits by addressing health issues before they escalate.
- Specialized Assistance: The program also includes personal support worker services through CNH (if eligible) and liaisons to primary care services within the community.
The STOP program is available to seniors aged 55 and over who live in the St. James Town, Moss Park, or Regent Park areas, and who have complex mental and physical health care needs, often resulting in frequent hospital or ER visits. For STOP, download and complete the application and consent form here and forward to the address found on the application.
Early Intervention Culturally Oriented Program
Early Intervention Culturally Oriented Program provides specialized mental health interventions and case management to youth aged 14 to 35 who are experiencing their first episode of psychosis. This outreach-based program offers services in English, Tamil, and Chinese, ensuring culturally appropriate care for the diverse communities in Scarborough.
Program Services:
- Case Management and Crisis Intervention: The program offers comprehensive case management, safety planning, crisis intervention, and coordination of care to support clients through their mental health journey.
- Counseling and Psychoeducation: Staff provide counseling and psychoeducation to help clients and their families understand and manage the impacts of psychosis.
- Holistic Support: The program assists clients in meeting basic needs, such as accessing food, housing, clothing, and healthcare, and works closely with family members or other trusted individuals to ensure a supportive network. The program is open to youth aged 14 to 35 experiencing their first episode of psychosis. Services are provided in Scarborough at hospitals, community spaces, and client homes. Referrals are accepted from hospitals, schools, family members, self-referrals, and other service or healthcare providers.
Somali Mental Health Program
The Somali Mental Health Program provides culturally and linguistically focused intensive case management to Somali-speaking adults aged 16 and over who are facing mental health and addiction challenges. This program is designed to offer comprehensive support tailored to the unique needs of the Somali community, ensuring people receive the care and resources necessary for their well-being.
Program Services:
- Client-Centered Intensive Case Management: The program operates within a client-centered model based on harm reduction principles. It assists clients with community integration, life skill development, financial stability, socio-recreational interaction, and overall recovery.
- Ongoing Support Assessment: The Mental Health Case Manager works closely with clients, continuously assessing their needs and the stability of their support systems. Support plans are customized and adjusted as necessary to help clients achieve their goals in housing and mental health stability.
The program is open to Somali-speaking adults aged 16 and over who are experiencing significant challenges in daily living due to severe and persistent mental health issues. Services can be accessed through self-referral, referrals from family members, or other service providers by contacting Fred Victor’s Intake & Information or through The Access Point.
Intensive Homeless Outreach Program
Intensive Homeless Outreach Program is a community mental health initiative designed to support people who are experiencing homelessness in Mid-West and Downtown East Toronto and are struggling with mental health, health, and addiction issues. This program provides specialized, client-directed services aimed at addressing the unique challenges that these people face in their journey toward housing stability and recovery.
Program Services:
- Comprehensive Case Management: The program offers high-quality case management services tailored to meet the needs of people experiencing homelessness with severe and persistent mental health difficulties. The multidisciplinary team works collaboratively to provide personalized support, helping clients link to appropriate services, attend to their recovery, and secure financial assistance.
- Housing Stabilization: Recognizing the barriers that mental health issues can create in securing and maintaining housing, the program emphasizes housing stabilization as a core component of its services.
- Client-Centered Approach: The work is done in close partnership with clients, ensuring that services are responsive to their needs and grounded in their lived experiences. The program operates within a framework of anti-racism, anti-oppression, equity, and the social determinants of health.
The program is open to individuals aged 16 and older who are experiencing homelessness and have complex mental health symptoms or diagnosed disorders. Referrals to the program primarily come through The Access Point via the shelter, hospital, or drop-in systems, and self-refer.