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Employment and Training

Employment and Training

Our Employment and Training Services is a provincially-funded employment centre that provides one-on-one support for people looking to find meaningful and sustainable employment.

*Important notice regarding services during the COVID-19 pandemic:

In light of the recent declaration of a state of emergency by the Ontario Government, Fred Victor’s Employment & Training Services has taken the following steps:

  • We will be closed to unassisted clients and visitors.
  • Our services will be offered to all clients via email at and phone at 416-364-8986.

We understand that this will be a difficult time for our community members, but we feel this is the necessary measure to avoid risk to our clients, staff, and others.

We will update our website when full service resumes.

Thank you for your support and cooperation at this time.


Logo of Employment OntarioJob seekers are matched with a case worker that has unique knowledge and access to job-related networks. Together, they develop an action plan that may include setting career goals, attending training sessions, and skills and/or education upgrading.

Each year, approximately 1,000 clients visit Fred Victor Employment and Training Services.

Currently, we have the following training opportunities available:

  • Career Directions in Hospitality
  • Career Exploration
  • HOPE
  • Peer Tutors

Career Directions in Hospitality

Develop a taste for success in the Hospitality and Food Service industries. Open to all Ontario Works participants, this 10-week course is for anyone interested in working in the food service industry. The program offers a flexible structure to accommodate various schedules and includes a field placement in our Friends Restaurant and the completion of recognized food handling certificates.

Career Exploration

Open to all Ontario Works participants, this 10-week course is for anyone who needs additional one-on-one support in finding and keeping suitable employment. This program is designed for those who have experienced challenges finding employment, and those who have struggled to regain employment. Participants learn basic computer skills in Windows 10: MS-Word, MS-Excel, Outlook & MS-PowerPoint, Internet and E-mail, no previous computer experience required.

Help On the Path to Employment (HOPE)

This program understands the needs of adult learners as it relates to job readiness. Each participant works with a coach and an employment specialist to meet their employment goals, learning new skills, meeting pre-employment needs, writing an effective resume, and developing interview skills. The Path to Employment also refers program participants to educational upgrading programs, helps people find volunteer experiences and assists people to build confidence as life-long learners.

Peer Tutors

Open to anyone in the Fred Victor community, this program offers informal training and work experience.


This unique program for Transgender individuals operates out of the Employment and Training offices on Mondays from 1:30pm to 4:30pm. Each week, this Trans-positive support group meets to focus on life skills, employment and housing issues.

The THRIVE! program offers:

  • resume and budgeting workshops
  • housing referral assistance
  • legal information
  • informal guidance and counselling
  • internet access, photocopying and printing
  • referral to health services and life skills

The support provided in this group is a life-saver for people who have been routinely excluded or bullied. It is also a sex-worker positive environment.

Social Service Training and Employment Program (SSTEP)

Employment programs for people with lived experience of homelessness who wish to re-enter the workforce. Cooling Centre staff receive training, supports and paid work during heat alerts to prepare for future employment. Peer Navigators receive entry-level training and supports within Fred Victor to build skills for employment in social services.

The SSTEP program offers:

  • one-on-one support with an Employment Specialist
  • opportunity to develop work experience in the social services
  • personal action plan to support career goals
  • connections to other agencies for possible work opportunities
  • free training in First Aid, CPI and Customer Services