Warming Centres

The Warming Centres are unique programs that combine employment and training opportunities with immediate support for people experiencing homelessness during extreme cold weather. Located at 81 Elizabeth Street (Behind City Hall. West of Bay St. and south of Dundas St. W.) and 55 John Street (Metro Hall), our pet-friendly facilities offer safe, welcoming environments for those in need of shelter.

When temperatures drop below -5°C, the Warming Centres open, providing essential services to help people stay warm and comfortable. Our Employment and Training Program equips participants—many with lived experience of homelessness—with valuable job skills and paid placements at the Centres. These individuals are passionate about creating positive change in their communities while gaining hands-on experience in the social services field.

At the Warming Centres, we provide essential services to ensure the well-being of our guests, including cots for rest, nutritious meals, and access to washrooms and shower facilities. We are committed to upholding dignity and respect for all who seek our support.

Keep Cool

This vital program operated by Fred Victor in partnership with the City of Toronto, provides relief and support during extreme heat alerts. Formerly known as the Cooling Centres, this initiative now includes a robust street outreach component, specifically targeting those most at risk, including people experiencing homelessness or those at risk of homelessness.

This initiative, rooted in Fred Victor’s long-standing commitment to helping vulnerable communities, offers not just immediate relief from the heat but also creates meaningful employment opportunities. Participants gain valuable skills and build employment records through on-call paid work, with many beginning their careers as Cooling Centre staff.

Program Highlights:

• Comprehensive Support: The program combines direct outreach with employment opportunities, offering water, sunscreen, harm reduction supplies, and referrals to additional services such as housing and healthcare.
• Leadership and Training: The initiative is led by graduates of Fred Victor’s Social Service Training and Employment Program (SSTEP), who are trained in handling extreme heat conditions and providing essential first aid.
• Community Engagement: On heat alert days, outreach teams operate from 10 a.m. to 8 p.m., distributing supplies and providing education on heat-related illnesses while fostering a sense of care and connection within the community.

The Keep Cool Initiative is available to people experiencing homelessness or those at risk of homelessness, with services provided directly through Fred Victor’s outreach teams.