Housing Access and Support Services, funded by the Province, have offices on Lombard Street in downtown Toronto. This location is the hub from which 15 workers connect with the City’s homeless and “underhoused”. Housing workers have networks of affordable housing sites and landlords. They seek out new landlords who are open to housing people on low incomes and work with landlords to ensure ongoing success in an individual’s tenancy.
Eight workers travel throughout Toronto to reach out to people in shelters and community centres. They build relationships, determine needs and help each person to secure appropriate, affordable housing.
Once a relationship is established, it doesn’t end after housing is found. The relationship is about much more than simply helping people find places to live. Our housing workers continue to offer support and guidance for at least one full year after they’ve been housed so new tenants have the best possible chance of maintaining their new home.
We also partner with other agencies to provide specialized support programs.
Addictions Supportive Housing (ASH)
Addiction Supportive Housing (ASH) is part of a city-wide program funded by the Ministry of Health and Long-Term Care through the Toronto Central LHIN. The program offers intensive, hands-on, practical support to newly-housed people with complex needs who have been living rough or in temporary settings such as acute in-patient beds, emergency detox beds, mental health units, infirmary programs and emergency shelters in Toronto. Two Fred Victor support workers help 16 people create a stable home for themselves by connecting them to health and social services and to resources within their neighbourhoods.
Streets to Homes (S2H) Follow-up Supports
A partnership with the City of Toronto’s Streets to Homes Program (S2H), our housing support workers follow up with people who have been living on the streets and are now housed through the Streets to Homes program. Workers offer support and information about community services, connect to landlords and work to reduce the causes of evictions.
Multi-Disciplinary Outreach Team (MDOT)
Also a Streets to Homes program, one Fred Victor housing support worker teams up with medical and psychiatric professionals to offer care to people with mental illness living on the street. They travel in a health services van to comb the City’s outdoor areas where people may be living rough as well as to indoor locations where people with severe mental health and addiction concerns need immediate care.
George Street Housing – community development
291 George Street is a five-storey apartment building in downtown Toronto owned by Toronto Community Housing. The majority of tenants are single men. Fred Victor provides a worker who assists tenants in maintaining their units and works to empower them and connect them to positive activities. Community development, enhanced on-site health intervention and increased safety protocols have vastly improved the living environment for all tenants. The George Street site is a partnership project with Toronto Central LHIN, HouseLink Community Homes, the Inner City Family Health Team and Fred Victor.